Terms and Conditions

By purchasing Production Voices sample libraries and products, the user (You) agree to the following:

1. User License Agreement:
   Production Voices samples have been watermarked with a unique ID code identifying you as the user. Any illegal copying and distribution of these files will result in legal action.
   Production Voices sample libraries are licensed to the user, not sold. The content of Production Voices libraries are the intellectual property of Production Voices.
2. Terms of Sale:
   User assumes responsibility for ensuring that they meet the system requirements for Production Voices products.
   User assumes responsibility for making informed purchasing decisions about Production Voices products by evaluating feature lists, videos, website content and other means before purchasing to ensure that the user is aware of the product features and abilities for purchase.
   Refunds will be provided at Production Voices’ discretion and only through the original means of purchase within 14 days of the original transaction.
   Production Voices shall not be held liable nor issue a refund for computer issues associated with other software and hardware required to use Production Voices products.
3. Download issues:
   Should download issues occur as a result of technical issues on Production Voices’ end, either another download code will be issued or a physical copy of the product will be provided to the end user within 14 days of original purchase at Production Voices’ shipping expense. Technical difficulties will not result in a cancelation of a sale.
4. Reissue of Download Codes:
   Our Download Code Reissue policy is a minimum $20 fee to reissue download codes. This is simply to recover server bandwidth costs and time required to reissue. All users should make a backup of their libraries to avoid reissue fees.
5. Use:
   The user is registered, not the computer. The user may use two installs. Production Voices suggests installing on your main system and a portable hard drive if you are a mobile producer or performer.
   The user may use these samples in music and audio productions as a performer, engineer or producer. You may not redistribute, repackage, sell, rent, lease, lend, borrow, upload, download, transfer to another user, go skydiving with, pirate or likewise the contents of Production Voices sample libraries.
   The use of Production Voices sample libraries to create sample libraries, loop libraries or other library products is strictly forbidden without the expressed written permission of Production Voices.
6. Liability:
   Production Voices shall not be held liable for any losses occurred due to use of Production Voices products. Liability shall be limited to the purchase price of the product only.
7. Product Support:
   Issues arising from the installation and use of Production Voices sample libraries can be addressed to: https://www.productionvoices.com/support/#Contact
   Support will be provided for Production Voices sample libraries only, not computer hardware or software required to use Production Voices libraries.
   Support will be provided to registered users from registered email accounts only.
8. Legal Jurisdiction:
   Any legal disputes regarding this licensing agreement shall be made in the province of Ontario in Canada.